Return Policy

At mangtum.com, we strive to ensure your satisfaction with every purchase you make on our platform. If, for any reason, you are not completely satisfied with your purchase, we offer a comprehensive Return and Refund Policy to make the process smooth and hassle-free.

1.    Returns:

·       You may return eligible items within 30 days of the purchase date for a full refund or exchange.

·       To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.

·       Certain products, such as personalized items, may not be eligible for return. Please check the product description for details.

2.    Refunds:

·       Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

·       If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

·       Please note that shipping costs may be non-refundable, and any return shipping fees will be deducted from your refund unless the return is due to our error or a defective product.

3.    Exchanges:

·       If you wish to exchange an item for a different size, color, or variant, please initiate a return for the original item and place a new order for the desired item.

·       Exchanges are subject to product availability.

4.    Damaged or Defective Items:

·       In the unlikely event that you receive a damaged or defective item, please contact us immediately with details and photographic evidence.

·       We will provide instructions on returning the item for a replacement or refund at no additional cost to you.

5.    Cancellations:

·       Orders may be canceled within 24 hours of placement, provided they have not yet been shipped or processed.

·       To cancel an order, please contact our customer support team with your order details.

6.    Exceptions:

·       Certain products may have their own specific return and refund policies, which will be clearly stated on the product page.

Mangtum.com reserves the right to amend or update this Return and Refund Policy at any time without prior notice. By making a purchase on our platform, you agree to abide by the terms and conditions outlined in this policy.

If you have any questions or require further assistance regarding returns or refunds, please don't hesitate to contact our customer support team.

Thank you for shopping with us!

Mangtum Team